Every limited liability company (LLC) and corporation operating within the United States must designate a registered agent. This important role ensures that the state government has a point of contact for your business, enabling it to deliver important documents to a known entity.
You can serve as your own registered agent, or you can hand off this role to a family member or close friend. Maybe you even have the budget to hire an attorney or accountant to handle registered agent responsibilities!
Here at Incorporation Guru, we strongly prefer hiring a reputable registered agent service. Registered agent services cost much less than a lawyer or accountant, and they’re far more reliable and private than serving as your own agent. With its high experience level and valuable legal services subscription, Rocket Lawyer is a popular choice for registered agent service!
Let’s discuss the pros and cons of Rocket Lawyer and break down what it can offer your business for registered agent service. Is this the right company for you?
Why Should I Hire a Registered Agent Service?
As we mentioned, every formal business entity in the United States needs a registered agent to receive document deliveries from the state and forward them to the business. While this might sound unnecessary, it’s actually crucially important.
If you don’t have a registered agent, the state doesn’t know how to reliably contact your company. This means that your business could miss service of process, tax forms, and other vital document deliveries. In a worst-case scenario, this could lead to your business losing its good standing, being sued without your knowledge, and more.
While some businesses like hiring an attorney or accountant to be their registered agent, this can be extremely expensive, and your chosen lawyer or CPA may not even have much meaningful experience in the role.
On the other side of the coin, serving as your own agent (or designating a friend or family member) has plenty of issues as well. You would need to be present at your business address every weekday during standard working hours to ensure no missed deliveries. You may also need to make your personal address a matter of public record, which has obvious privacy concerns.
Meanwhile, a registered agent service provides the best of both worlds. You’ll save tons of money over hiring an attorney or accountant while ensuring your own privacy and avoiding the potential for missed deliveries. What’s not to like about that?
Rocket Lawyer Registered Agent Service Review
Rocket Lawyer is a popular choice for registered agent service, for a handful of reasons. Let’s start by talking about the pros and cons of its service, then move into the details.
- Strong customer feedback
- High customer volume
- Legal services subscription is a unique, valuable feature
- Extended support availability
- Fairly high registered agent service pricing
- No valuable features included with formation packages
Rocket Lawyer Registered Agent Service Package
Rocket Lawyer only has one package available for registered agent service. With a price point of $149.99 per year, it’s competitively priced, although you can find cheaper options. In addition, Rocket Lawyer does not include registered agent service with any of its business formation packages.
Some competitors offer a full year of annual reports or registered agent service with any LLC or corporation formation service package, while still undercutting Rocket Lawyer’s prices for either service. Rocket Lawyer will give you a discount if you subscribe to its legal services plan (more on this in a moment!) but it’s still not as impressive of an offer as some competitors will offer.
Rocket Lawyer provides online access to your documents and email notifications every time it receives a document delivery on your behalf, but that’s about it as far as features go.
Overall Pricing and Value:
With a price point of $149.99 per year for registered agent service ordered as a standalone service, Rocket Lawyer’s pricing is solid but unimpressive. That’s especially true when you consider how few features are included with its registered agent service package.
That said, Rocket Lawyer’s registered agent service is actually a pretty good deal if you subscribe to its legal services plan, which is a valuable offering. This service is a bit costly at $39.99 per month, but it includes a wide variety of features that all add real value to your business.
Most relevant to the topic at hand is the 25% discount on registered agent service for all subscribers, knocking the price point down to $112.49 per year, a competitive rate.
In addition, you’ll receive free business formation service (as a new subscriber — after that, you’ll receive 25% off), legal documents, attorney reviews on all documents, access to Rocket Lawyer’s “Ask a Lawyer” network, 30-minute attorney consultations for every new legal matter, and 40% off if you hire a Rocket Lawyer On Call attorney. If you’ve ever hired an attorney before, you know how valuable 40% off can be!
Long story short, Rocket Lawyer’s pricing and value for registered agent service on an a la carte basis is somewhat unimpressive. However, if you’re interested in the legal services subscription, it becomes a strong purchase.
This is arguably the most experienced company in the industry, with 25 million customers served! No one can compete with that kind of customer volume.
In addition, we found nearly 8,000 Rocket Lawyer reviews across several reputable third-party review aggregator websites, and this company maintains high average rating scores on all of them. This is impressive for a company with such a high volume of customers to not have more negative feedback.
We love how Rocket Lawyer offers extended customer support availability that runs from 9 am to 9 pm ET every weekday.
This ensures that most business owners across the country can either get in touch with Rocket Lawyer before the workday starts or after they close up shop for the night. You won’t need to take time out of your busy day to contact them like some competitors would require.
In addition, we’ve always been impressed by how responsive Rocket Lawyer is, as we’ve never experienced long wait times.
Ease of Use:
Its website is well-designed and easy to navigate, and it has more tech-savvy features than many competitors as well.
However, you can’t actually purchase its registered agent service online. All you can do is provide your basic info and wait for a representative to reach out and complete the process. It’s an unnecessary hassle, especially considering that most of its competitors allow you to simply purchase registered agent service online.
How Does Rocket Lawyer Work?
The process of ordering registered agent service from Rocket Lawyer could be simpler. Here’s an overview of what you can expect when you click the “Get Started” button on the Rocket Lawyer registered agent service page.
- Enter your basic information: First, Rocket Lawyer needs your name, email address, phone number, and company name.
- Wait for Rocket Lawyer to contact you: Unlike most competitors, this is the end of the road regarding the online ordering process. Once you give them your basic contact info, you need to wait for a Rocket Lawyer representative to reach out via phone or email. From there, that employee will help you set up your account, take your payment info, etc.
What Are Rocket Lawyer Customers Saying?
We mentioned earlier that Rocket Lawyer has a strong reputation for customer satisfaction. We found almost 8,000 Rocket Lawyer reviews and found that its customers are almost all satisfied.
One thing we kept noticing throughout our deep dive into Rocket Lawyer’s reviews was praise for the company’s legal services subscription. Many customers recount how much money they saved on legal matters due to this program.
In addition, we found quite a few reviews discussing how helpful the Rocket Lawyer customer support network is. Overall, Rocket Lawyer has a large number of reviews and the vast majority are high-quality.
Our Final Thoughts
Rocket Lawyer is one of the most popular registered agent services. In addition, it’s on our list of the best LLC formation services as well.
At the end of the day, Rocket Lawyer’s registered agent service is a good purchase if you subscribe to its legal services plan. If you’re looking for a company with positive customer reviews and a ton of experience, give Rocket Lawyer a look!
If you’d like to check out more reviews to help start and run your business, here are some of the most popular: