Every limited liability company (LLC) and corporation operating within the United States must designate a registered agent. This important role ensures that the state government has a point of contact for your business, enabling it to deliver important documents to a known entity.
You can serve as your own registered agent, or you can hand off this role to a family member or close friend. Maybe you even have the budget to hire an attorney or accountant to handle registered agent responsibilities!
Here at Incorporation Guru, we strongly prefer hiring a reputable registered agent service like Northwest Registered Agent. Registered agent services cost much less than a lawyer or accountant, and they’re far more reliable and private than serving as your own agent. With its volume discounts and same-day local scanning, Northwest is one of our top picks for registered agent service!
Let’s discuss the pros and cons of Northwest Registered Agent and break down what it can offer your business for registered agent service. Is this the right company for you?
Why Should I Hire a Registered Agent Service?
As we mentioned, every formal business entity in the United States needs a registered agent to receive document deliveries from the state and forward them to the business. While this might sound unnecessary, it’s actually crucially important.
If you don’t have a registered agent, the state doesn’t know how to reliably contact your company. This means that your business could miss service of process, tax forms, and other vital document deliveries. In a worst-case scenario, this could lead to your business losing its good standing, being sued without your knowledge, and more.
While some businesses like hiring an attorney or accountant to be their registered agent, this can be extremely expensive, and your chosen lawyer or CPA may not even have much meaningful experience in the role.
On the other side of the coin, serving as your own agent (or designating a friend or family member) has plenty of issues as well. You would need to be present at your business address every weekday during standard working hours to ensure no missed deliveries. You may also need to make your personal address a matter of public record, which has obvious privacy concerns.
Meanwhile, a registered agent service provides the best of both worlds. You’ll save tons of money over hiring an attorney or accountant while ensuring your own privacy and avoiding the potential for missed deliveries. What’s not to like about that?
Northwest Registered Agent Service Review
Northwest Registered Agent is our second overall choice for registered agent service, for a handful of reasons. Let’s start by talking about the pros and cons of its service, then move into the details.
- Reasonable pricing for registered agent service
- Volume discounts available
- 12 months registered agent service free with any formation
- Same-day local scanning
- Industry-best customer support
- High prices for business formation service
Northwest Registered Agent Service Package
Northwest Registered Agent only has one package available for registered agent service. With a price point of $125 per year, it’s competitively priced, although you can find cheaper options. (We do appreciate how Northwest throws in a year of registered agent service with each business formation package, but it’s too bad that those packages are so expensive [starting at $225 + state fees].)
If you need service in multiple states, that’s where Northwest Registered Agent becomes a truly inexpensive option. That’s because, if you order registered agent service in four states, they’ll throw in the fifth state for free!
Northwest Registered Agent pledges to locally scan every document the same day they receive it, which is a significant advantage over most competitors. Some other registered agent services forward their document deliveries to a centralized hub for scanning, which increases the opportunity for errors in the process.
In addition, Northwest provides each customer with online document storage and annual report reminders, adding valuable features to its already-appealing offer. Finally, Northwest really goes the extra mile when it comes to security, as they even write their own code and run their own servers to ensure your private data never falls into the wrong hands.
Overall Pricing and Value: 9/10
If you have locations in several states and can take advantage of Northwest Registered Agent’s volume discount, we’d bump that 9/10 up to a full ten points. Even for service in one state, we think Northwest does enough to justify having a slightly higher price point than some competitors.
We think the local scanning aspect is a valuable aspect of Northwest’s service offering. By scanning everything the same day they receive it, in the same location where it was delivered, Northwest cuts out many potential mistakes that competitors might make.
Track Record: 9/10
Northwest Registered Agent is a trusted midsize business services provider with more experience than many of its competitors, without being such a large company that details can slip through the cracks. While there isn’t a ton of feedback for Northwest available online, the vast majority of the reviews they do have are positive.
The largest collection of feedback on any third-party review website is on Google, where we found a few hundred reviews with strong average scores. Their satisfied customers often discuss their excellent customer support (more on this in a moment!) and lack of upsells and sales pushes.
Customer Support: 10/10
With Northwest Registered Agent, customer support is far from the afterthought it can be with some competitors. While some companies in this industry outsource their support to call centers where questionably trained “associates” field your questions, Northwest keeps everything in-house.
Every Northwest Registered Agent employee who answers the phone or responds to an email is a highly trained expert in the business services world. We have always been impressed by their ability to help us solve even the most complicated problems we’ve had.
We genuinely believe that Northwest Registered Agent has the best customer support in the industry, which is a great selling point for its registered agent service.
Ease of Use: 9/10
The entire point of using a registered agent service is to make this part of your business run seamlessly with little-to-no effort on your part. Northwest Registered Agent certainly fits the bill, as it’s incredibly simple to place orders, renew services, and navigate its website.
While some competitors do have more tech-savvy websites, Northwest’s site is relatively easy to use. There aren’t many upsells involved, and Northwest never peddles any third-party partnership services. Overall, it’s an excellent company in this area.
How Does Northwest Registered Agent Work?
The process of ordering registered agent service from Northwest Registered Agent couldn’t be much simpler. Here’s an overview of what you can expect when you visit the registered agent service page on its website.
- Select your state(s): The first thing you need to do is choose your state from the drop-down menu near the top of the page. Then, scroll down a bit and click the “HIRE US” button on the right-hand side of the screen. On the following page, you’ll have the opportunity to add more states to your order or change the state you chose originally. Click the “CONTINUE” button when you’re ready.
- Set up your account: Next, you will enter your email address and chosen password, then fill out the name and business entity type of your company. The following page asks for your personal contact details, including your name, mailing address, and phone number. There is also an option to indicate whether you want Northwest to send copies of lawsuits and legal notices to your attorney.
- Add features and submit payment: At this point, Northwest will attempt a few upsells, including annual report service, premium mail forwarding, virtual office, and phone services. There are also two free features on this page: a change of registered agent filing and a credit card processing consultation. From there, all that’s left is to enter your credit card info and click “DONE.”
What Are Northwest Registered Agent Customers Saying?
Compared to some companies in this industry that have thousands of reviews available online, we only found a few hundred for Northwest Registered Agent. That said, while the volume of reviews isn’t as high as some competitors, it’s impossible to complain about the quality of feedback this company receives.
On Google, we found more than 260 reviews for Northwest with an average rating score of 4.5 out of 5. We discovered that its customers really like the specialized customer support they receive and the lack of pushy sales tactics.
There are certainly registered agent services with larger volumes of customer feedback, but you’d be hard-pressed to find a company with a higher quality of reviews than Northwest Registered Agent.
Our Final Thoughts
Northwest Registered Agent ranks second in our list of the best registered agent services and third for LLC formations and incorporations. This company offers industry-best customer support paired with same-day local scanning to provide a premium registered agent service few competitors can match.
Our overall score for Northwest is a 9/10, and they rank behind only ZenBusiness in our “top registered agent services” list. We are very comfortable recommending Northwest Registered Agent to our friends, family, and readers.
While Northwest Registered Agent doesn’t offer the lowest price points available for registered agent service, its volume discounts can make up some of the difference if you need service in multiple states. And even for service in one state, we think Northwest does enough to justify charging slightly higher prices than some competitors.